Sylvester Stallone admirers are inconsolable because they will now receive refunds after it was discovered that a Sylvester Stallone event sold more photo ops than it could allow.

The same firm, Experience With, held a presentation last weekend in Los Angeles called “Experience With Sylvester Stallone LIVE,” where attendees paid to enjoy a wonderful dinner, hear Sly speak onstage, and place bids on autographed items. Sly was scheduled to appear.

Naturally, many ticket options were available, including some deluxe options with prices ranging from $750-$1,250 that promised a meet-and-greet with the icon himself as well as a photo.

Sly, however, was unable to take advantage of every photo opportunity. Organizers are said to have issued the following email to irate fans: “The images did not turn out as envisaged since Mr. Stallone had to leave the event earlier than anticipated due to illness. Even though our events can be extremely demanding, we must always honor the celebrity’s requests.”

Fans were naturally furious, but according to a source close to Sly, the email was false. According to reports, Sly’s contract called for him to stay for a specific period of time during the photo ops, but he reportedly stayed longer than necessary. The organizers are being held accountable for selling too many photo packages during the permitted time.

The Sly event caused a rush of ticket buyers to flood Experience With’s social media pages. It appears that many of them were left without compensation, and EW provided no information about what would happen.

Welp, Experience With is putting the record straight by announcing to TMZ that anyone who purchased an upgraded photo op ticket with SS and did not receive one would be refunded.

Experience Also, it was stated that they were able to view roughly 60% of the images, meaning that there were only about 100 persons remained unaccounted for, as opposed to the 300 that some online trolls had claimed. They also claim that occasionally their celebrities experience this kind of thing because they can lead to late nights.

According to Experience With, every consumer has been contacted and given the choice of receiving full refunds or going to another Sly event in the future.